Service partner Homag has extended the “ServiceBoard for free” promotion until the end of the year. Every license purchased within the promotional period, until December 31, 2024, will remain permanently free of charge.
How it works:
Select ServiceBoard in the tapio Shop
Choose the desired number of licenses and subscription period
Add to cart and complete the purchase
The license is acquired for €0 and remains permanently free. This also applies to licenses provisioned within the promotional period as part of Homag's App-Plus package.
In response to numerous user requests, tapio has now integrated the proven QR code scanner into the new ServiceBoard Web App as well. Previously available in last year’s discontinued native ServiceBoard app, the feature to scan the machine’s QR code when creating a service case is now available again.
How it works:
Select “Create Service Case”
Choose your service partner (if multiple are available)
Select the QR code icon to open the camera
Scan the QR code of your HOMAG machine
The machine number will then be automatically entered. If not, please check if the machine has been assigned a ServiceBoard license in My tapio.
Service cases can now be found by their case number via the integrated search. Previously, this partner-specific number was not included in the search. This update aims to make it easier to quickly locate specific cases and facilitate communication with service partners.
How it works:
Enter the case number in the search field
Select “Search”
A list of the most relevant search results will be displayed, with the best match appearing at the top of the list.
Any license purchased in the limited period from May to September 2025 is permanently free.
How to use it:
Go to the tapio Shop.
Select ServiceBoard.
Add a new license to your cart.
The license is purchased for €0 and remains permanently free.