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QR code scanner is back

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Jul 1, 2024

Following numerous customer requests, the QR code scanner has been reintroduced. When creating a service case, users can either select the machine from a dropdown menu or use the QR code scanner to speed up the process.

How to use it:

  1. Select "Create service case".

  2. Select the service partner (if you have multiple).

  3. Click on the QR code icon to open the camera.

  4. Scan the QR code on the HOMAG machine.

If a ServiceBoard license is available, the machine will be automatically selected.