Search by service case number

Users can now search for case numbers in the ServiceBoard search field. This simplifies finding specific cases, as service partners often reference case numbers in emails. The case number has been added as a searchable term.

How to use it:

1. Open the case overview in the ServiceBoard.

2. Enter your case number in the search field.

3. Click on “Search”.

4. A list of the most relevant results will be displayed, and users can easily find the corresponding case.